Shipping & Delivery

At Les Merveilles De Lyse, each personalized creation is prepared with the utmost care to offer you a unique and emotionally rich piece.


Because our items are custom embroidered especially for you, a preparation time is required before shipping.

 

Production times

Each personalized creation is made to order.

A production time of 14 working days (excluding weekends and public holidays) is necessary to guarantee a neat finish and a quality result.

This preparation time allows us to give particular attention to each order and to create delicate and elegant embroidery.


Shipping your order

Once your creation is ready, your order is shipped according to the delivery method selected at the time of purchase.

You will receive a confirmation email containing your tracking number as soon as your package is shipped.

 

Delivery areas

We ship our creations:

• throughout France

• to Belgium

• to Switzerland

• to French overseas departments and territories (DOM-TOM)

• to the United Kingdom

Delivery times vary depending on the destination and the chosen carrier.

 

A carefully prepared package

Each order is carefully packaged to protect your creation during transit.

Our packages are prepared with the utmost attention to ensure you receive them in the best conditions.


For a special event

If your order is intended for a specific event (birth, baptism, gift…), we advise you to anticipate your purchase by taking into account the indicated production time.


Need help?

Our customer service remains at your disposal for any questions regarding your order or delivery.

We will be happy to assist you.